Obligations of Operators;
– Guarantee the neutrality of their staff with regard to the content and integrity of messages transmitted on their network;
– To inform their staff of their obligations and the penalties they incur for breaching criminal legislation relating to the confidentiality of correspondence;
– To ensure the protection, integrity and confidentiality of the personal information they hold11 and process;
– To ensure that any information transmitted or stored cannot be disclosed to a third party without the consent of the person concerned.
Guarantee of Operators to Users;
– To object, free of charge, to the use by the operator of billing data concerning him/her for the purposes of commercial canvassing;
– To prohibit, free of charge, the use of personal information concerning him/her, taken from subscriber lists, for commercial operations, with the exception of operations concerning the authorized activity and falling within the contractual relationship between the operator and the subscriber.
– To obtain, free of charge, that the information concerning him be updated;
– To include the full address or any other information enabling the subscriber to be identified.