Subject to the provisions of the law, the consumer may withdraw from the contract within fifteen (15) days:
– From the day after the consumer receives the goods;
– From the date of conclusion of the contract for services.
Notification of withdrawal shall be made electronically or by any other relevant means.
If the goods have not been altered by the consumer, the seller is obliged to reimburse the sums paid within fifteen (15) days from the date of return of the goods or the cancellation of the service.
The consumer shall bear the cost of returning the goods.
Subject to the consumer being compensated for the loss, the latter may, within a period of fifteen (15) days from the date of delivery, return the product in its original condition if it does not conform to the order or if the seller has not respected the delivery deadlines set for this purpose.
In this case, the seller must reimburse the consumer the sums within fifteen (15) working days from the date of return of the product.